Understand the context
Define the medical laboratory’s services, scope and applicable requirements.
MEDICAL LABORATORY QUALITY & COMPETENCE
ISO 15189 specifies requirements for quality and competence in medical laboratories. It is intended for use by medical laboratories in developing their management systems and assessing competence.
01 / Understanding the framework
ISO 15189 specifies requirements for quality and competence in medical laboratories. It is intended for use by medical laboratories in developing their management systems and assessing competence.
The requirements and practical arrangements should be interpreted in relation to the organisation’s activities, scope, interested parties, applicable obligations and intended outcomes. The appropriate standard edition and any sector-specific requirements should be confirmed before implementation planning.
02 / Key considerations
The following areas commonly require attention. Their relevance and depth depend on the selected framework and the organisation’s scope.
Define the medical laboratory’s services, scope and applicable requirements.
Address patient-centred processes, impartiality, confidentiality and personnel competence.
Establish pre-examination, examination and post-examination process controls.
Monitor quality, evaluate risks and manage nonconforming work and improvement.
03 / A considered journey
A proportionate plan should be agreed after understanding the organisation’s scope, current practices and intended outcomes. These stages are indicative, not a guaranteed timeline or outcome.
Understand activities, boundaries, interested parties and applicable requirements.
Identify existing controls, strengths, gaps and priorities relevant to the intended framework.
Agree responsibilities and develop or improve processes and documented information where needed.
Use appropriate monitoring, internal evaluation and management review to identify improvement needs.
Address findings and understand the independent assessment or accreditation route where applicable.
04 / Scope and responsibilities
Medical laboratory accreditation readiness is separate from accreditation, clinical licensing, statutory permissions and clinical decision-making.
Any engagement scope, delivery arrangements, consultant qualifications and applicable credentials must be confirmed before they are represented as part of a service offer.
05 / Frequently asked questions
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